Case-based work, not theory
You learn the way the industry works: through cases. You work real-world medical enquiries to the standard a UK employer expects, so your first day in the role is not your first time doing the work.
CPD accredited programme
Medical Information
Build the scientific, communication and industry knowledge needed to understand how Medical Information teams respond to healthcare enquiries and support the safe, accurate use of medicines.
CPD accredited · 48 CPD hours
Medical Information Programme · The CPD Standards Office · Provider 51119 · 2026 to 2028
Medical Information e-learning modules
Buy only the module you need. Each module below is a standalone self-directed learning product, and you can purchase it again whenever you need to revisit it.
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01
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Introduction to Medical Information
Understand the purpose of Medical Information, the role of the MI professional, common customers and how MI works alongside Medical Affairs, Pharmacovigilance, Regulatory, Quality and Commercial teams.
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02
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The Medical Information Enquiry Journey
Follow an enquiry from receipt to clarification, research, response, documentation and closure. Understand different enquiry types and why accurate documentation matters.
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03
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Product Information & Regulatory Documents
Learn how to navigate approved product information including the Summary of Product Characteristics (SmPC), Patient Information Leaflet (PIL) and other core sources used when answering enquiries.
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04
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Literature Searching for Medical Information
Turn an enquiry into a searchable question, select appropriate sources, build search terms and identify relevant scientific evidence efficiently.
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05
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Critical Appraisal of Scientific Evidence
Understand study design, evidence hierarchy, bias, endpoints and the fundamentals of deciding whether published evidence genuinely supports a response.
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06
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Writing Medical Information Responses
Learn how to structure clear, balanced, accurate and appropriately referenced written responses for healthcare professionals and other customers.
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07
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Adverse Events, Product Quality Complaints & Escalation
Recognise information that may require safety or quality escalation and understand the MI professional’s responsibilities when reportable information is received.
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08
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Compliance, Off-Label Enquiries & Professional Boundaries
Understand the principles governing non-promotional Medical Information, unsolicited enquiries, off-label questions and compliant scientific communication.
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09
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Quality, Documentation & Medical Information Standards
Explore response consistency, source traceability, documentation, quality review and the habits that support reliable Medical Information work.
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10
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Responsible Use of AI in Medical Information
Explore responsible AI use in literature searching, evidence synthesis, drafting and quality review. Learn where human oversight is essential, with emphasis on hallucinations, source verification, confidentiality, bias and scientific accountability.
Prefer the complete career-transition route?
Full Live Integration Programme
This is where knowledge becomes evidence. The Live Integration Programme is not a bundle of e-learning modules. It is the applied career-transition route, built for professionals who are ready to be taken seriously by UK employers: live teaching, case-based work, expert feedback, evidence building and hands-on support translating your new capability into the job market.
10weeks
48CPD hours
- Live tutor-led learning
- Case-based work throughout
- Simulated Medical Information enquiries
- Literature-search and evidence-appraisal exercises
- Written response assignments
- Safety and quality escalation scenarios
- Feedback on applied work
- Career integration and job-search positioning
- Support translating new capability into CV and LinkedIn evidence
- Interview and competency preparation
- Cohort structure and accountability
- References provided on request
What makes it transformational
Feedback that sharpens you
Your work is reviewed and returned with feedback, so you know exactly where you stand, what is strong and what to fix before an employer ever sees it.
References on request
When a recruiter asks who can speak to your ability, you will have an answer. We provide references for our students on request, grounded in the casework you have completed with us.
Taken all the way to market
Your new capability is translated into your CV, LinkedIn, portfolio and interview story, so employers see the evidence before you walk into the room.
What you are paying for
- LearnUnderstand the professional knowledge behind the role.
- PractiseApply it to realistic industry scenarios and assignments.
- Build evidenceCreate examples of work and decision-making you can discuss in applications and interviews.
- Take it to marketTranslate the capability you have developed into your CV, LinkedIn, portfolio and interview story.
Outcome
Understand the MI function, practise core MI activities and build evidence you can discuss confidently in applications and interviews.